Six Sigma and Beyond: Problem Solving and Mathematics (the second of a seven volume set) organizes and clarifies the process of problem solving, providing a structured approach based on the scientific method. Specifically designed to address the issue of cognitive functioning, this volume provides a generic approach to problem solving. Following the substantial discussion on problem solving, the book provides an exhaustive overview of the basic mathematics underlying six sigma, continuous improvement, and quality and process control in general. This discussion starts with the most basic arithmetic operations, allowing a unified development of this all-important foundation of capability. Recommended.

From the Preface: “...This work will attempt to focus on six sigma and beyond for both manufacturing and transactional organizations. Specifically, we will discuss the foundations of quality, and progressively, we will move into what is called the six sigma methodology from a design perspective. We will discuss some of the tools used in the methodology and close this series with an implementation scheme that, if followed, will help any organization improve both their processes and financial status...This volume is intended to be a manual rather than a text for understanding the investigation processes of problem solving. Toward that end, it is written to nontechnical as well as technical individuals. I have assumed that some readers may not have post high-school education or speak fluent English...”

Target Audience: Academics and practitioners who desire to understand quality systems and the six sigma concept, including especially those individuals charged with implementation of six sigma methodology.

Table of Contents:

Problem Solving:

Introduction

Theoretical Aspects of Problem Solving

Overview of Key Elements to Problem Solving

Problem-Solving and Process Improvement Cycles

Quality Tools

The Global Problem-Solving Process

Six Sigma Approach to Problem Solving

Basic Mathematics:

The Value of Whole Numbers

Addition and Subtraction of Whole Numbers

Multiplication and Division of Whole Numbers

Parts and Types of Fractions

Simple Form and Common Denominators of Fractions

Adding and Subtracting Fractions

Multiplication and Division of Fractions

Ordering, Rounding, and Changing Decimals

The Four Operations in Decimals

Squares, Square Roots, Cubes, Cube Roots, and Proportions

Scientific Notation and Powers of Ten

Decimals

The Metric System

International System of Units

Conversion of English Units to Metric Units

Appendices

Bibliography

Index

Note: Six Sigma and Beyond is a seven volume set. The other books in this series are: Vol. 1 (Foundations of Execellent Performance), Vol. 3 (Statistics and Probability), Vol. 4 (Statistical Process Control), Vol. 5 (Design of Experiments), Vol. 6 (Design for Six Sigma), and Vol. 7 (The Implementation Process).