Six Sigma and Beyond: Statistical Process Control (the fourth of a seven volume set) focuses on how SPC relates to six sigma methodology. The approach is practical, focusing on the reasons for and step-by-step methods of data collection and analysis in statistical process control; the result is an easy-to-follow text which reviews all the traditional tools, and includes discussions on SPC for the service industry, SPC for short runs, and a variety of advanced techniques.

From the Preface: “...This work will attempt to focus on six sigma and beyond for both manufacturing and transactional organizations. Specifically, we will discuss the foundations of quality, and progressively, we will move into what is called the six sigma methodology from a design perspective. We will discuss some of the tools used in the methodology and close this series with an implementation scheme that, if followed, will help any organization improve both their processes and financial status...”

Target Audience: Academics and practitioners who desire to understand quality systems and the six sigma concept, including especially those individuals charged with implementation of six sigma methodology.

Table of Contents:

Introduction

The Need for Improvement

Summarizing Data

Descriptive Statistics

Process Variation and Control Charts

Preparing for Control Charts

Variable Charts

Control Charts for Attributes

Other Charts

Control Chart Signals

Process Control and Capability

Short-Run SPC

Distribution Shape and Stability

The Measurement Process

Machine Acceptance Overview

SPC in Nonmanufacturing

Bibliography

Index

Note: Six Sigma and Beyond is a seven volume set. The other books in this series are: Vol. 1 (Foundations of Execellent Performance), Vol. 2 (Problem Solving and Basic Mathematics), Vol. 3 (Statistics and Probability), Vol. 5 (Design of Experiments), Vol. 6 (Design for Six Sigma), and Vol. 7 (The Implementation Process).