This completely revised second edition of the Quality Engineering Handbook reflects the latest changes in the ASQ Body of Knowledge for the Certified Quality Engineer (CQE), covering every essential topic required by the quality engineer for effective day-to-day planning, testing, finance, and management. It thoroughly examines and defines the principles and benefits of six sigma managment and organization. New and expanded sections address management and leadership issues, training, customer relations, documentation systems, domestic and international standards, measurement systems, statistical decision making, experimental design, CQE exam preparation, and reliability, safety and hazard assessment tools.

From the Preface: “This book was written to fulfill my long-held desire to provide a single source that covers every topic in the body of knowledge for quality engineering. In teaching courses in the past I found that literally every text book had to be supplemented with materials from other sources...My goal for this book is for it to serve as the single best resource for infomation about the field of quality engineering, serving as a teaching tool, a desk reference and as a base for certification training, for the student or the quality professional...”

Target Audience: Quality, reliability, QC, and QA engineers, as well as upper-level undergraduate and graduate students in these disciplines.

Brief Table of Contents:

Management and Leadership in Quality Engineering

Quality Systems Development, Implementation, and Verification

Planning, Controlling, and Assuring Product and Process Quality

Reliability and Risk Management

Problem Solving and Quality Improvement

Quantitative Methods

Appendices

References

Index